Careers

 📍 Location: Remote
📄 Job Type: 1099 Contractor / Freelance / C2C
🏢 Department: Solution Delivery

We are looking for a detail-oriented Business Process Engineer to design and develop a comprehensive, structured, and actionable operations manual that streamlines business processes. This role involves gathering information, documenting workflows, and creating a well-organized playbook that improves efficiency, scalability, and knowledge transfer within organizations. The ideal candidate is skilled in process mapping, technical writing, and business operations, with experience in creating SOPs, operational frameworks, and structured documentation.

• Develop a Structured Operations Playbooks: Design and create a detailed, user-friendly document that outlines standard operating procedures, workflows, and best practices.
• Analyze and Document Business Processes: Work closely with stakeholders to understand existing workflows and translate them into clear, actionable steps.
• Create Visual Process Maps & Frameworks: Use flowcharts, diagrams, and templates to illustrate key processes and decision-making frameworks.
• Standardize Procedures & Best Practices: Ensure consistency and clarity in documentation, making it easily accessible and usable by teams.
• Collaborate with Subject Matter Experts (SMEs): Gather insights from leadership, operations, and functional teams to ensure accuracy and completeness.
• Develop Templates & Toolkits: Create checklists, templates, and resource guides to enhance operational efficiency.
• Ensure Scalability & Maintainability: Structure content in a way that allows for easy updates as business needs evolve.

• Experience in Process Documentation & Operations – 3+ years of experience in business operations, process improvement, technical writing, or related fields.
• Strong Writing & Communication Skills – Ability to distill complex information into clear, concise, and actionable documentation.
• Proficiency in Documentation & Visualization Tools – Experience with tools like Notion, Confluence, Lucidchart, Miro, Google Docs, or similar platforms.
• Process Mapping Expertise – Familiarity with BPMN, Lean Six Sigma, or other process improvement methodologies.
• Project Management Understanding – Experience with Agile, Scrum, or operational frameworks is a plus.
• Self-Starter with Strong Attention to Detail – Able to work independently and produce high-quality documentation with minimal supervision.

• Background in operations, consulting, or business process automation.
• Experience developing knowledge management systems or playbooks.
• Ability to integrate technology and automation recommendations into operational documentation.

This role is perfect for someone who enjoys turning chaos into clarity by documenting and structuring operational knowledge into an accessible, scalable format.

 📍 Location: Remote
📄 Job Type: 1099 Contractor / Freelance / C2C
🏢 Department: Solution Delivery

We are seeking a Business Continuity & Risk Specialist to develop a structured, actionable resource that helps organizations identify, assess, and mitigate risks while enhancing operational resilience. This role involves researching best practices, gathering insights from stakeholders, and designing a practical toolkit that includes risk assessment frameworks, contingency planning guides, and response strategies. The ideal candidate has experience in risk management, business continuity planning (BCP), and operational resilience and is skilled at transforming complex risk frameworks into clear, usable documentation.

• Develop a Comprehensive Risk & Resilience Toolkit – Create structured guides, templates, and frameworks that help organizations manage risk and improve resilience.
• Design Risk Assessment & Mitigation Frameworks – Develop tools for identifying, evaluating, and prioritizing risks across various business functions.
• Document Business Continuity & Crisis Management Plans – Outline step-by-step strategies for organizations to prepare for, respond to, and recover from disruptions.
• Standardize Best Practices for Risk Management – Incorporate industry-leading approaches, compliance requirements, and regulatory considerations.
• Create Visual Tools & Templates – Design checklists, decision trees, and interactive worksheets to enhance usability.
• Collaborate with Risk & Operations Experts – Gather insights from business leaders, security professionals, and operational teams to ensure relevance and effectiveness.
• Ensure Scalability & Adaptability – Structure content so it can be easily customized for different industries and organizational needs.

• Experience in Risk Management & Resilience Planning – 3+ years in risk management, business continuity, compliance, or operational resilience roles.
• Strong Technical Writing & Documentation Skills – Ability to translate complex risk concepts into clear, actionable materials.
• Proficiency in Risk & Business Continuity Tools – Familiarity with frameworks like ISO 31000, NIST, COBIT, or other risk management standards.
• Process Mapping & Visualization Expertise – Experience using tools like Miro, Lucidchart, Notion, Confluence, or Microsoft Visio.
• Understanding of Crisis Management & Disaster Recovery – Knowledge of business impact analysis (BIA), emergency response planning, and resilience frameworks.
• Self-Starter with Attention to Detail – Ability to work independently and produce high-quality deliverables with minimal oversight.

• Background in enterprise risk management (ERM), cybersecurity risk, or operational resilience consulting.
• Experience developing policy documentation, risk assessment tools, or resilience playbooks.
• Ability to integrate compliance requirements and regulatory considerations into risk frameworks.

This role is perfect for someone passionate about helping businesses anticipate and navigate risks while building long-term resilience.

 📍 Location: Remote
📄 Job Type: 1099 Contractor / Freelance / C2C
🏢 Department: Solution Delivery

We are seeking a Value Stream Mapping Specialist to develop a structured and actionable Value Stream Map (VSM) that helps organizations visualize and optimize workflows. This role involves analyzing business processes, identifying inefficiencies, and designing a detailed visual framework that improves efficiency, reduces waste, and enhances operational performance. The ideal candidate has experience in Lean methodologies, process improvement, and operational strategy and is skilled at transforming complex workflows into clear, structured, and practical documentation.

• Develop a Comprehensive Value Stream Map – Create a structured and visually intuitive representation of workflows, process dependencies, and value delivery.
• Analyze Business Processes & Workflow Bottlenecks – Work closely with stakeholders to map current and future states, identifying inefficiencies and opportunities for improvement.
• Apply Lean & Process Optimization Principles – Utilize Lean Six Sigma, Kaizen, or other process improvement frameworks to enhance value delivery.
• Design Visual Process Maps & Frameworks – Use flowcharts, swimlane diagrams, and process visualization tools to communicate key insights.
• Standardize Best Practices for Process Optimization – Develop reusable templates, checklists, and methodologies that can be adapted across teams and industries.
• Collaborate with Operations & Strategy Teams – Work with key stakeholders to ensure accuracy, clarity, and alignment with business goals.
• Ensure Scalability & Maintainability – Structure the Value Stream Map so it can be easily updated as business processes evolve.

• Experience in Process Improvement & Lean Methodologies – 3+ years in business process analysis, Lean Six Sigma, operations consulting, or related fields.
• Strong Analytical & Documentation Skills – Ability to distill complex processes into clear, structured, and actionable workflows.
• Proficiency in Process Mapping & Visualization Tools – Experience using Miro, Lucidchart, Microsoft Visio, Notion, or Confluence to create VSMs and process diagrams.
• Knowledge of Lean, Agile, or Continuous Improvement Strategies – Familiarity with frameworks like Lean Six Sigma, Kanban, or Business Process Reengineering (BPR).
• Project Management & Change Management Understanding – Experience with process transformation in Agile, Scrum, or other operational environments.
• Self-Starter with Attention to Detail – Ability to work independently and produce high-quality deliverables with minimal supervision.

• Background in supply chain, manufacturing, IT operations, or business process automation.
• Experience developing operational playbooks, process documentation, or performance improvement initiatives.
• Ability to integrate automation and digital transformation strategies into Value Stream Mapping.

This role is ideal for someone passionate about helping businesses streamline operations by visualizing and optimizing workflows for maximum efficiency.